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Similarly simple is Servicecamp, a service desk option that can be added onto other business-level TeamViewer subscriptions.

It offers centralised monitoring and management for devices and the corporate network, as well as patch management, asset management, endpoint protection, and backup. TeamViewer Remote Management is a rather more standard product than Pilot. This allows someone on the ground who needs to fix an endpoint quickly but lacks the expertise to connect with a specialist who can guide them through the process via their smartphone.

TeamViewer Pilot offers the ability to provide remote support via augmented reality (AR). It can be used to monitor and, where possible, fix devices remotely, and also allows admins to set up data and rules-based security monitoring, alerting them if any devices or sensors start behaving unusually. It's already in use in settings such as manufacturing, logistics and transport, utilities, and building and infrastructure. It also supports single sign-on (SSO), is device agnostic, has the ability to audit every connection made to and from a PC to the Tensor platform, and has Internet of Things (IoT) support.įor more specialised IoT support, there's TeamViewer IoT. TeamViewer Tensor provides remote support, remote access, and remote device control. In addition to the above, there are five options for businesses to choose from Tensor, IoT, Pilot, Remote Management and Servicecamp. All of the tiers offer attended and unattended access, file sharing, remote printing, and device management, and device management ranging from up to 200 to up to 500 depending on the tier.

There are also three TeamViewer business options, Single User, Multi-User and For Teams. It's for private, non-commercial use only, although in addition to accessing your own computer remotely you may, for example, help out a friend or relative remotely – handy if you're in a government-mandated lockdown, for example. Variable pricing per endpoint available through TeamViewer websiteįor individuals, there's the eponymous TeamViewer remote support software. Includes 30 licensed users, allowing three users to operate one session Includes 15 licensed users, allowing one user to operate one session